There are a number of reasons companies across different industries outsource their outstanding debts to accounts receivable management firms. From our experience and knowledge of the market these reasons include:
Faster and more complete debt recovery:
The key to successfully recovering delinquent accounts is to refer them to a collections agency early. The value of accounts receivables shrinks rapidly as recovery becomes more difficult and less certain. As time passes, circumstances also have a greater impact on the possibility of payment; people accumulate other debts, move, get sick, lose their jobs, and file for bankruptcy. As a creditor, you may also experience a number of additional costs during the period of outstanding debt, including interest, banking charges, and increased recovery costs.
Greater cost and time efficiency:
Many companies outsource legal advice, technology services and other business activities which are cost or time prohibitive. Similarly, organisations turn to GCSARMS for accounts receivable management and debt collection services. We often assist clients experiencing limited resources during annual leave and seasonal or promotional peaks in business activity.
Better cash flow management:
ARMS assists many organisations streamline their cash flow by increasing recovery rates, reducing the average number of days outstanding, and lowering collections costs. By providing our clients with a specialised Cash Flow Management System with credit management and credit policy advice, our clients are better able to plan for future growth and expenditure.
GCSARMS assist their clients with advice and services to cover the full credit cycle. This includes credit checks, credit analysis and specialist advice designed to make assessing credit applications easier.
Expert Staff Suited to Demands of Collection:
Debt Collection is a highly specialised profession; it takes a certain and rare type of individual to perform debt collection tasks well over time. Employees not suited to collections activities find it stressful which can impair productivity for the rest of the day. GCSARMS maintain well trained collections specialists suited to the emotional requirements of the job.
GCSARMS are accounts receivable management specialists. We offer our clients extensive experience in collection methods, industry practice, credit documentation, privacy law and all laws covering collections.
ARMS offer efficient techniques, systems, and reports refined through years of proven application in various industries. Our debt collection system has been specifically designed for The ARMS Global Group.
There may be occasions when litigation may be necessary to successfully recover outstanding debt. Our Account Managers may advise litigation when they determine that any opportunity for account recovery through negotiation has been exhausted. These services can be provided by our fully integrated law firm, McDonald Phillips Lawyers Pty Ltd.
Protection of Brand Image:
The GCSARMS Cash Flow Management System avoids uncomfortable situations with customers by shifting emphasis from chasing bad debt to early management of accounts. Customers who have made regular payments are less likely to seek similar products/services elsewhere. Additionally, customers approached in a professional manner and according to all legal and privacy guidelines are less likely to use the collections experience as a reason not to buy from a company. For more information on how ARMS protects our clients' brand see our Brand Protect Program.